WORLD CLASS SUPPORT

WORLD CLASS SUPPORT

Providing high quality support to all Cirrus Tech, Inc. customers is a primary company focus. It’s the vision of our CEO to support every customer with an emphasis on performing at the highest level of customer satisfaction.

A TEAM OF DEDICATED PROFESSIONALS

The Cirrus Tech, Inc. Support Team is a dedicated group of highly skilled and highly trained professionals that are uniquely positioned to help clients optimize their operations.  Each new member of the support team spends time onsite in an on-the-job learning environment.  We provide our customers with the best and brightest in the industry—all committed to providing fast, efficient, hassle-free resolutions.

SUPPORT FOR THE ENTIRE SOLUTION

We support the entire solution that is provided to the customer.  There are many different components involved in a fully automated solution.  There is no need to call multiple companies to find a resolution.  As a systems integrator, we support the entire automated and/or software solution.  Cirrus Tech, Inc. will work to support any issue that may arise and will communicate the progress until a final resolution is reached and verified by the customer that the issue is resolved.  Our commitment is to provide high quality support for all of our products to all of our customers.

MULTIPLE SUPPORT OPTIONS

Cirrus Tech, Inc. offers 24/7/365 access to experts that understand your warehouse or distribution center environment.  Customers can call day or night, weekday or weekend – even holidays – to connect directly with a knowledgeable Cirrus Tech support team member.  There are multiple channels  that we provide to access to our support:

  • Support Call Line
  • E-mail
  • Web-based Support

Contact Us For Information

With the gravity-feed conveyor of the Cirrus Tech Crane System, it's just first in, first out...So it just eliminates all of the touching for about 70% of your product.

Chet Willey

Company Name: Chet Willey & Associates

In terms of receiving, I don't have to carry a pallet 100 feet, 200 feet.  It's just 20 feet away to getting input into our Cirrus Tech Crane System and I can input between three and four trailers at a time.

Jose Rivera

Company Name: J. J. Taylor Companies, Inc.
Designation: VP of Administration

With Cirrus Tech we will receive product and put it in a rack location - it's in the system with one touch.  The next time we touch it is for order building, and so we plan to take a minimum of four touches out of the process.  That's where the efficiency is.

Jay Martin

Company Name: J. J. Taylor Companies, Inc.
Designation: Executive VP, COO,

By choosing “The Crane” ASRS System from Cirrus Tech, we will gain efficiencies through our entire warehouse; how we receive, rotate and shuffle back stock, cycle count and replenish pick locations. The real surprise will be the efficiencies gained on the load building side. Cirrus Tech’s “Crane” and voice solutions will help us in all areas of the warehouse.

Jose Rivera

Company Name: J. J. Taylor Companies, Inc.
Designation: VP of Administration

The Cirrus Tech Crane System provided our company an opportunity to consolidate an entire warehouse (Norfolk, NE) into the existing warehouse here in Fremont, NE.  It will incorporate 5 years of growth while providing less than a 5 year ROI with the efficiencies of the system.

Bruce Nelsen

Company Name: Eagle Distributing, Inc. in Nebraska
Designation: CEO

My picking with the Cirrus Tech Directed Picking solution is at least 3 times faster and more accurate than when our employees picked orders manually using a sheet of paper.

Brad Nichols

Company Name: Eagle Distributing of Shreveport, Inc.
Designation: CEO

The Cirrus Tech Crane System not only saved us from doing a costly expansion, it also helped us organize our warehouse in a manner that put efficiencies in places that we would have never realized by building a new warehouse.

Brad Nichols

Company Name: Eagle Distributing of Shreveport, Inc.
Designation: CEO

A major advantage of the Cirrus WMS is being able to know where all of the SKU’s are at any given time.  This is especially helpful during crunch times when that rarely requested item would otherwise have to be hunted down in the warehouse.  Now, the system instantaneously tells us where to find it.

Warner Morris

Company Name: Eagle Rock Distributing Company
Designation: VP of Information and Operating Systems