WORLD CLASS SUPPORT
A TEAM OF DEDICATED PROFESSIONALS
SUPPORT FOR THE ENTIRE SOLUTION
We support the entire solution that is provided to the customer. There are many different components involved in a fully automated solution. There is no need to call multiple companies to find a resolution. As a systems integrator, we support the entire automated and/or software solution. Cirrus Tech, Inc. will work to support any issue that may arise and will communicate the progress until a final resolution is reached and verified by the customer that the issue is resolved. Our commitment is to provide high quality support for all of our products to all of our customers.
MULTIPLE SUPPORT OPTIONS
Cirrus Tech, Inc. offers 24/7/365 access to experts that understand your warehouse or distribution center environment. Customers can call day or night, weekday or weekend – even holidays – to connect directly with a knowledgeable Cirrus Tech support team member. There are multiple channels that we provide to access to our support:
- Support Call Line
- Web-based Support
By choosing “The Crane” ASRS System from Cirrus Tech, we have gained efficiencies through our entire warehouse; how we receive, rotate and shuffle back stock, cycle count, pick and replenish pick locations. The real surprise was the efficiencies gained on the load building side. Cirrus Tech’s “Crane,” Cirrus WMS and Cirrus Directed Picking have helped us in all areas of the warehouse.
Choosing Cirrus Tech to implement, manage and support our Cirrus Automated Case Picking System has turned out to be one of the best decisions we've ever made. Cirrus Tech's commitment to partnership, coupled with their exceptional 24/7 support is best in the industry by a mile. We are proud to be partners with Cirrus Tech.
The Cirrus Tech Crane System not only saved us from doing a costly expansion, it also helped us organize our warehouse in a manner that put efficiencies in places that we would have never realized by building a new warehouse.
The Cirrus Tech Crane System provided our company an opportunity to consolidate an entire warehouse (Norfolk, NE) into the existing warehouse here in Fremont, NE. It will incorporate 5 years of growth while providing less than a 5 year ROI with the efficiencies of the system.
The Cirrus Crane System will increase our available pallet storage significantly. When we take into account the organization and many efficiencies the system will bring, this will be a real game changer for us in our warehouse.
The Crane System is the right fit for our operation. We will be able to build the expansion, place The Crane System inside of it and maximize the clear height to go 5 pallets high in the system. Because of the additional space savings, we will be able to absorb another operation into our existing building and still have optimal room for future growth. Cirrus is the industry leader in Crane System implementations in the beverage industry and we look forward to our partnership for years to come.
We’re confident that our new partnership with Cirrus Tech will provide critical support to the realization of our long-term strategic goals. In the near-term, the Cirrus Tech Crane System will play a key role in to our efforts to modernize our warehouse and delivery operations. As we look towards the completion of our new facility, our investment in the Crane System will result in a substantial one-time construction costs savings while providing a platform to realize impressive reoccurring annual warehouse efficiencies.
Frank Sourbeer Jr.
The Cirrus System will provide our company with many years of growth along with excellent annual efficiencies that will allow us to best serve Birmingham and the surrounding areas. We are pleased to partner with a like-minded company like Cirrus Tech as partners in warehouse automation. We are looking forward to the implementation of our new system.
With Cirrus Tech's HLA approach to automation, our company is able to take advantage the best automation for our environment today (The Cirrus Tech Crane System) while giving us a vision and the ability to add components down the road that will provide our warehouse with a nearly fully automated solution. It is exciting to have a road map to full automation that we can grow into over time.