WORLD CLASS SUPPORT

WORLD CLASS SUPPORT

Providing high quality support to all Cirrus Tech, Inc. customers is a primary company focus. It’s the vision of our CEO to support every customer with an emphasis on performing at the highest level of customer satisfaction.

A TEAM OF DEDICATED PROFESSIONALS

The Cirrus Tech, Inc. Support Team is a dedicated group of highly skilled and highly trained professionals that are uniquely positioned to help clients optimize their operations.  Each new member of the support team spends time onsite in an on-the-job learning environment.  We provide our customers with the best and brightest in the industry—all committed to providing fast, efficient, hassle-free resolutions.

SUPPORT FOR THE ENTIRE SOLUTION

We support the entire solution that is provided to the customer.  There are many different components involved in a fully automated solution.  There is no need to call multiple companies to find a resolution.  As a systems integrator, we support the entire automated and/or software solution.  Cirrus Tech, Inc. will work to support any issue that may arise and will communicate the progress until a final resolution is reached and verified by the customer that the issue is resolved.  Our commitment is to provide high quality support for all of our products to all of our customers.

MULTIPLE SUPPORT OPTIONS

Cirrus Tech, Inc. offers 24/7/365 access to experts that understand your warehouse or distribution center environment.  Customers can call day or night, weekday or weekend – even holidays – to connect directly with a knowledgeable Cirrus Tech support team member.  There are multiple channels  that we provide to access to our support:

  • Support Call Line
  • E-mail
  • Web-based Support

    Contact Us For Information

    By choosing “The Crane” ASRS System from Cirrus Tech, we have gained efficiencies through our entire warehouse; how we receive, rotate and shuffle back stock, cycle count, pick and replenish pick locations.  The real surprise was the efficiencies gained on the load building side. Cirrus Tech’s “Crane,” Cirrus WMS and Cirrus Directed Picking have helped us in all areas of the warehouse.

    Jose Rivera

    Company Name : J. J. Taylor Companies, Inc.
    Designation : VP of Administration

    Choosing Cirrus Tech to implement, manage and support our Cirrus Automated Case Picking System has turned out to be one of the best decisions we've ever made.  Cirrus Tech's commitment to partnership, coupled with their exceptional 24/7 support is best in the industry by a mile.  We are proud to be partners with Cirrus Tech.

    Nick Economos

    Company Name : Eagle Rock Distributing Company
    Designation : President

    The Cirrus Tech Crane System not only saved us from doing a costly expansion, it also helped us organize our warehouse in a manner that put efficiencies in places that we would have never realized by building a new warehouse.

    Brad Nichols

    Company Name : Eagle Distributing of Shreveport, Inc.
    Designation : CEO

    The Cirrus Tech Crane System provided our company an opportunity to consolidate an entire warehouse (Norfolk, NE) into the existing warehouse here in Fremont, NE.  It will incorporate 5 years of growth while providing less than a 5 year ROI with the efficiencies of the system.

    Bruce Nelsen

    Company Name : Eagle Distributing, Inc. in Nebraska
    Designation : CEO

    The Cirrus Crane System will increase our available pallet storage significantly. When we take into account the organization and many efficiencies the system will bring, this will be a real game changer for us in our warehouse.

    Jeff Knight

    Company Name : Cherokee Distributing Company
    Designation : General Manager

    The Crane System is the right fit for our operation. We will be able to build the expansion, place The Crane System inside of it and maximize the clear height to go 5 pallets high in the system. Because of the additional space savings, we will be able to absorb another operation into our existing building and still have optimal room for future growth. Cirrus is the industry leader in Crane System implementations in the beverage industry and we look forward to our partnership for years to come.

    Rodney Long

    Company Name : Long Beverage, Inc.
    Designation : President

    We’re confident that our new partnership with Cirrus Tech will provide critical support to the realization of our long-term strategic goals. In the near-term, the Cirrus Tech Crane System will play a key role in to our efforts to modernize our warehouse and delivery operations. As we look towards the completion of our new facility, our investment in the Crane System will result in a substantial one-time construction costs savings while providing a platform to realize impressive reoccurring annual warehouse efficiencies.

    Frank Sourbeer Jr.

    Company Name : Wilsbach Distributors, Inc.
    Designation : President

    The Cirrus System will provide our company with many years of growth along with excellent annual efficiencies that will allow us to best serve Birmingham and the surrounding areas. We are pleased to partner with a like-minded company like Cirrus Tech as partners in warehouse automation. We are looking forward to the implementation of our new system.

    Louis Maisel

    Company Name : Gulf Distributing Company of Birmingham
    Designation : President

    With Cirrus Tech's HLA approach to automation, our company is able to take advantage the best automation for our environment today (The Cirrus Tech Crane System) while giving us a vision and the ability to add components down the road that will provide our warehouse with a nearly fully automated solution. It is exciting to have a road map to full automation that we can grow into over time.

    Frank B. Fuhrer III

    Company Name : Frank B. Fuhrer Wholesale Company
    Designation : CEO