Quality Control

Imagine your customer, vendor or store’s information when they finally receive their long-awaited package only to find that all or some of the content is WRONG! You are not only stuck with the costs associated with return shipment, but your customer/vendor is now stuck with another waiting period and is likely angry with you!

At Cirrus Tech, our Warehouse Management System (WMS) is designed to help eliminate this problem altogether! Our system provides real-time order verification ensuring that the carton contents are correct for that order through the use of an in-line scale! Picture it! Our system knows the expected weight of each order based on the items picked. If the box is outside of the user-specified weight tolerance, it will be diverted for an inspection! Of course, this method only applies where there is a measurable difference in weight and not if products are similar in shape and size or for example, only different in color.

We have found that the majority of companies use the flexibility of our system to specify certain QC criteria. For instance, if you want to check behind a new employee’s work for 2 weeks, you can specify to have those boxes/cartons diverted to your QC area automatically. Or in other cases, customers have decided that they want to verify every Nth carton. In this case, you get to decide (as a business practice) that you want to verify a certain number of cartons per wave, order, day, week, etc.

Quality Control Screens

Within our WMS, we use multiple screens to control the QC portion of your system. The first screen is the QC Setup screen. This allows you, the customer, to be in control of your own QC settings and update them as you deem necessary. The QC Setup screen looks like this:

This example shows user settings for a certain weight tolerance and checking orders for the operator(s) specified.

Below is an example of a main QC screen. This particular example operates by LPN. When the carton arrives at the QC Station, the operator simply has to scan the carton’s LPN and the order information will appear. There are several options here for handling cases at QC.

These options are highly customizable by customer, but the intention is to give you an example of how some of our customers utilize this feature of the WMS!